Category Archives: Support for Mac OS X

28Sep/16
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How to Fix Mac OS X Software Related Issues?

Software problem in Mac is not evident due to compatibility and high-end configuration for performing various crucial tasks. Software issues include any kind of technical problem other than hardware components. It consist operating system to internet connection issues creating a problem at the time of using such services. If you have a Mac device and you are facing software issue and then read below how to fix software related various issues.

Troubleshooting Mac OS X Problems

Mac OS X is already a programmed software or operating system that needs proper installation and regular update to keep running without any technical issue. However, many times at the time of installation or version update due to compatibility reasons technical error comes. When your Mac OS X shows problem, then call to MacBook technical support and get help.

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Software Compatibility Issues

When a new software or utility application is not installing into your MacBook it means there is compatibility issue with your system. Check the minimum requirements of hardware configuration for this particular software and upgrade the same accordingly. If the issue is due to your Mac OS, then update your operating system with latest one.

Antivirus Security Related Issues

Mainly there are two most common issues that occur with antivirus security software for Mac users. First, an issue that happens at the time of installation resulting installation failed or unsuccessful and error message appears. These issues can occur either due to incompatibility with your system or if you have already installed another antivirus program creating a conflict issues with Norton. Remove such antivirus software and reinstall Norton again into your Mac.

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Internet or Browser Related Issues

If your MacBook is not able to connect with internet or Safari browser not running properly or showing any issues at the time of opening a particular web pages or while web searching. Check the wireless connection points, and router setup for Wi-Fi connectivity. Update your safari browser and call to Apple MacBook support number for solving such issues.

Printer Connection or Installation Issue

Printer is an external hardware device but to connect and control it with Mac you need to install the printer software and driver into your system. If you face problem at the time of installing a printer into your system, then check the user manual and minimum requirement of your system. Update printer driver and there is any issues while updating driver, then get Apple MacBook help to do this job professionally and run your MacBook trouble-free.

30Aug/16
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7 Easy Ways to Set Up VNC on Mac OS X

VNC which is abbreviated for Virtual Network Computing allows to send remotely keyboard and mouse input across a network or the internet from one PC to another with the exact view on the other’s screen. This is exactly like controlling a computer just similar as you sit and do in front of a computer, but can access from any other room, building or from any distant place. If you have Mac device and looking to set VNC on your system, then follow the easy steps given below.

Step1: To set up VNC you need to run your Mac OS X with right booting process. Connect your Mac OS box with power supply and internet connection and switch on the device.

Step2: Such settings are available at system preferences, hence login into your Mac device and go to system preference section. You can also take help of Mac OS X support.  

Step3: After opening system preferences, click on sharing icon under the “Internet and Network” category that will take you to desktop remote management.

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Step4: At this stage, you need to highlight apple remote desktop component located in the list item. There are multiple other options but do not check any other option.

Step5: Now click at the start to launch the apple remote desktop service. Here, all the services should be checked box to properly launch the apple remote service.

Step6: After firing the apple remote desktop service you can access the computer, but if you are not connecting with JollysFastVNC or ScreenSharing, you can try the step manually by clicking access privileges to open the more advance options where you need to check on “VNC viewers may control screen with password and assign a password.

Step7: If despite all these efforts, you not able to connect through screen sharing then take help from Mac OS X technical support through remote access and solve your problem.

17Aug/16
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How to Install Updates on Mac OS X

Updating Mac computers involves extra precaution and patience for successful installation. From downloading of right setup to system configuration or settings, Mac users need to organize every process with complete efficiency for making Mac devices work efficiently. If you don’t know how to install updates on Mac OS X, read here below the various processes.

Keep Data Backup before Update Installation

Every time when you initiate the updating process keep a backup of your MacBook hard drive. Sometimes during installation of updates, system can crash or due to incomplete installation some errors can create a problem for you. Save data backup to any external hard drive or to cloud storage from where you can easily restore all your files and folders. And online support for Mac OS X update is available for all Mac users.   

How to Set Automatic Update of Mac OS X

MacBook devices come with integrated feature to set for automatic updates. You can go to system preferences and enable automatic update installation that will regularly check the latest version of Mac OS X update by downloading directly into your system.

Mac developers keep improving the performance of Mac OS X and remove bugs of existing version. And when new version available in the market, automatic update will be installed into the system, subject to internet connection availability and update released. If you need help you can get Mac OS X technical support at your desk.

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How to Manually Check and Install Mac OS X Updates?

This is the best way to update your Mac OS X. Automatic update can start anytime that can affect the speed of system affecting your work or computer related assignments. To avoid such situations, you should go for manually checking and install the latest updates available for Mac OS X for all Mac devices MacBook Air, Pro, Mac Mini and iMac.

To check and install Mac OS X manually, go to Apple menu and select app store from where you will find the latest version of Mac OS X. Go to operating system section and check for latest updates available, if yes, then download and install into your Mac device. You can check for updates at regular intervals as per your convenience. For manual update its better to get MacBook tech support for online assistance.

06Jun/16
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How to Troubleshoot Wi-Fi Connectivity Error in Mac OS X?

A wireless connectivity issue is very much common among Mac users. Not fixing of the same timely results non availability of internet connection through Wi-Fi or other sources. Mac users running their device on Mac OS X lion can troubleshoot the Wi-Fi connectivity issues with the few recommended steps given below.

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Check Your Software for latest Updates

Make sure you system is updated with latest version of software, if you missed, update now all software. Third-party router users should check the manufacturer to confirm that it has installed the latest firmware, and if latest update is available, follow the instructions and update the same. Many times outdated software causes Wi-Fi connectivity error. If you don’t have idea how to update that, get Mac OS X tech support open online.

Check Cable Connections Properly

The most common reason behind the networking problem with computers is improper connected cables. Hence, before you do anything else verify that Ethernet and power cables are well-connected between your Wi-Fi router and modem. Once more recheck all these devices, disconnect and carefully reconnect Ethernet cables, if damaged or broken replace, it may solve your wireless connection related issue.

Configure Mac with Recommended Wi-Fi Settings

Verify Wi-Fi connectivity status of your MacBook, your Wi-Fi router and access point should be configured with recommended settings, as any kind of incompatibility can stop your wireless connectivity service. To configure your wireless settings of your MacBook in right manner get MacBook tech support online by certified technician.

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Restarting of All Devices Can Work

Sometimes switching off your modem, router and MacBook for few minutes and restart again can solve the networking related issues itself. However, despite all these efforts if your Wi-Fi connectivity problem not solved, then you should immediately contact with best technician working at Apple Mac customer support center, who can run advance level of troubleshooting process with complete safety and assured results.

12Apr/16
how-to-avoid-or-fix-mac-os-x-crash-and-freeze
How to Avoid or Fix Mac OS X Crash and Freeze?

Crash of computer is one of the sudden actions that can also be happen with MacBook devices with drastic impact of data loss. Freezing of system also behaves in the same manner, as it stops your system and not allows performing any other actions till it get repaired. Below find few tips to deal with sudden crash and freeze of MacBook computers.

Restarting the System with Power Button

When your MacBook freezes, you can choose restart from apple menu and you can also use command+control with eject to forcefully restart the system. And if it not works, you can press and hold power button till your Mac shuts down. Now press and hold the same button until it restarts again and if you can get mac tech support help.

Update Your Mac OS X and Software

Always update your Mac OS X operating system and other software which helps to reduce the chances of crashes, as new versions fix the bugs. You can check and update your MacBook OS X directly from the apple store or take mac os x technical support help to check and update your MacBook software applications with latest version.

Free-up Some Space from Disk

If hard drive of your MacBook is left with very low memory space, it can lead to slowdown of system and crash. Check the disk and remove unnecessary files to release some space into your computer system. Technicians working with Mac support perform remote based data backup and PC optimization service as per needs.   

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Enhance RAM for Better Performance

Low RAM also leads to MacBook crash which can damage your computer system or loss computer data. Adding more capacity RAM will improve the speed and performance of your MacBook and also reduce the chances of system crash. However, in case of serious crashes or MacBook freezing dial Macbook support phone number for quick help.   

Repair Your Disk to Avoid Errors

Errors due to disk problems can also cause system crash. Use Mac OS X recovery and disk utility repair feature to fix the disk related errors. To detect the disk errors take help of tech professionals who will solve this problem proficiently.